House Packet (“HP”) respects your privacy. We take seriously our obligation to protect the personal information that we collect, process or disclose to others. By submitting your information on House Packet survey/registration form or by speaking with a House Packet associate via phone, text, or email you agree to the following privacy terms and condition which include how House Packet handles and shares your personal information.
What personal information does HP collect?
HP collects personal information in the following categories:
Identifying Data, such as name, postal address, telephone number, e-mail address, cell phone number (for SMS purposes), username and password.
Technical Data, such as IP address, MAID (Mobile Advertising ID), site traffic data and data on any websites that referred you to us.
Engagement Data, such as consumer surveys you may have taken, advertisements you have viewed and/or clicked-on and other interactions on our Website.
Affinity Data, such as data on your demonstrated interests, preferred products, home improvement needs, and hobbies, and the products you have viewed or purchased.
Demographic Data, such as age, gender, income level, geographic area and other personal characteristics.
HP Giveaway winner Information, such as contests entered, entry date(s), prize choices and payment preferences for winners of HP giveaway prizes. Note: if you win prizes of $600 or more in the aggregate, you will be required to provide your tax identification number for IRS reporting. By participating in a Promotion, you are agreeing to the official rules that govern that Promotion, which may contain specific requirements of you, including, allowing HP or the sponsor of the Promotion to use your name, voice and/or likeness in advertising or marketing associated with the Promotion.
Does House Packet disclose personal information to external parties?
HP discloses personal information to external parties in the following categories:
Marketing Partners, such as advertisers who wish to contact HP users with relevant advertisements, coupons, or discount offers. Local businesses and Service providers who wish to communicate directly with HP users in connection with fulfilling service appointment request.
Service Providers, such as optimization and attribution partners, fraud-detection services, lettershop operators, fulfillment houses and other service providers who need personal information in order to provide such services to House Packet and to product vendors and publishers who need personal information to provide you with the products and services you have ordered. We use external vendors, such as lettershops, e-mail service providers, credit card processors and fulfillment houses, to provide postal and e-mail delivery services order processing and order fulfillment services. When you order or register on our Website, we may disclose your personal information to enable these external vendors to provide these services.
We will disclose information we maintain when required to do so by law, as, for example, when necessary to respond to a subpoena or other court order or to meet national security or law enforcement requirements or to respond to lawful requests of public authorities. We may also disclose your personal information to protect the safety and security of our Users.
About House Packet Surveys
House Packet may provide opportunities from time to time for consumers to participate and engage with surveys and polls, which may call for consumers to provide information about (among other things) products, experiences and preferences. Such surveys and polls may be presented by House Packet on our Website or may be presented by House Packet Associate via phone call or by companies affiliated with House Packet on properties owned and operated by third parties. Data collected by House Packet from surveys and polls presented by House Packet on its Website is subject to and will be maintained, shared and used in accordance with this Privacy Policy. However, data collected by third parties from surveys and polls presented by third parties on third-party properties is not subject to this Privacy Policy, but rather is governed by the third party’s privacy policy and will be maintained, used and shared by the third party in accordance with their privacy standards, practices and policies. Personal information may be passed by House Packet to such third parties in accordance with this Privacy Policy.
About cookies and other tracking technologies
House Packet and its partners use cookies or similar technologies to recognize Users access to and privileges on our Website, to analyze trends, to administer our Website, to track Users’ movements around our Website, to add advertisements for goods or services we think may interest you, to estimate our audience size and to gather demographic information about our User base as a whole.
We use external internet service providers to collect site traffic data through the use of tracking technologies that can be embedded in our Website and used to improve our Website.
We use analytics tools, such as Google Analytics, to support the operation and performance of our Website and to analyze your interactions with and experiences on our Website, including the features you engage with. You can find out how Google Analytics uses data here [https://support.google.com/analytics/answer/6004245] and how to opt out of Google Analytics here [https://tools.google.com/dlpage/gaoptout] . For more information on how Google uses data when you use our Website, click here [https://policies.google.com/technologies/partner-sites].
How long does House Packet retain personal information?
We keep personal information for as long as is necessary for the purposes described in this Privacy Policy or to achieve the purposes for which the information was collected or as may be permitted under applicable law. This generally means holding the information for as long as one of the following apply:
- Your personal information is reasonably necessary to manage our operations, to manage your relationship with us or to satisfy another purpose for which we collected the information.
- Your personal information is reasonably necessary to carry out a disclosed purpose that is reasonably compatible with the context in which the personal information was collected; or
- Your personal information is reasonably required to protect or defend our legal rights or property (which will generally relate to applicable laws that limit actions in a particular case)
CHILDREN’S PRIVACY
We do not collect any information from anyone under 16 years of age. The Services we offer are all directed to people who are at least 16 years old or older. If you are under the age of 16, you are not authorized to use the Services.
You must be 18 years of age or older to use or register for HP services.
All Personal Information we collect may be transferred to another company in the event of a sale, merger, or other acquisition of some or all of our assets or business or as part of the negotiation or evaluation of such sale, merger, or other acquisition.
We welcome any questions or comments you may have regarding this Privacy Policy or the use of your personal information. To contact us, please email privacy@housepacket.com
House Packet Terms of Usage
By agreeing to the terms and conditions of this Agreement, HP grants you a limited license to access and utilize HP for your personal purchase decisions. you acknowledge and agree that you will not access, reproduce, duplicate, copy, sell, re-sell, visit or otherwise exploit for any commercial, educational, or any other non-personal purpose the reviews and ratings and any content, without the express written consent of HP. You understand that HP may display, disseminate, or place advertisements marked “sponsored business listings” near or adjacent to content on HousePacket.com and HP printed media.
House Packet does not endorse and is not responsible or liable for any Advertiser or service provider content, goods or services, promotions, coupons, Ads, products, or any service providers (including health care providers) mentioned by House Packet Associates (via phone, email, text messaging), on House Packet, HousePacket.com, or House Packet media content. You agree that should you utilize or rely on content displayed on HousePacket.com, House Packet media content (print or digital), House Packet Ads, or through any service provider, House Packet is not responsible or liable, indirectly or directly, for any damage or loss caused or alleged to be caused by or in connection with your use or transactions, or participation in promotions of any service provider, Advertiser, or third party.
Any terms, conditions, representations or warranties associated with transactions between you and service providers do not involve House Packet. You should make do diligence before hiring or engaging service providers.